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Ritesh Ghoshal, Head - Brand Marketing, Tata Docomo

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Outdoor plays a critical role in telecom communication as products/ tariffs tend to be different in different markets. Outdoors is an effective way of communicating specific products/ plans available in the local market. Tata Docomo builds its business by weaning away customers from their current operators, leveraging the recharge moment of truth to deliver effective churn arguments.

e4m Desk Oct 18, 2013 12:00 AM