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Sidharth Rao, Chief Executive Officer & Co-Founder, Webchutney

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Engagement is no longer the only tool of evaluation for marketers. Technology has caught up with marketers’ need for a sharper way to gauge RoI, and many companies are beginning to evolve from measuring more superficial social media metrics like clicks, retweets, and likes to tracking metrics that are tied more closely to a company’s bottomline. Social search has made its way into the minds of the marketers as well.

e4m Desk Mar 13, 2013 12:00 AM