Rajesh Kurup
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@Rajesh Kurup
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Guest Column: Digital transformation key to harnessing happy customers: Rajesh Kurup
The faster large enterprises reach a state where all systems are interacting with each other in real time, the better are the chances of creating a wonderful user experience, says Rajesh Kurup, Head – Media & Entertainment Practice, Cybage Software
Guest Column: Harnessing happy customers through digital transformation: Rajesh Kurup
New trends in 2015 highlight the enterprises' focus on ensuring that the potential customer has a positive holistic experience with their brand and remains loyal to it. To achieve this target, enterprises are investing in technology innovations, says Rajesh Kurup, Head - Media & Entertainment Practice, Cybage