Date-wise News

How well is your site’s ‘Contact Us’ page working for you?

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If your website’s ‘Contact Us’ page is operational as it can and should be, it could sharpen your competitive edge as a composite of catalogue, showcase, sales outlet, and customer service tool – several times over. If you can really make it easy for customers to reach you and get a ready response, they’ll reward you for it. If the responsiveness holds, they’ll stay loyal even when they’re calling only to complain. And the quality of customer-contact strengthens both revenue and brand equity.

e4m Desk Jan 10, 2008 6:42 AM

When it comes to grocery stores, Indian shoppers go for ‘value for money’: Nielsen study

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Move over product range, location, and friendly staff, when it comes to shopping for groceries, an overwhelming 91 per cent Indians want their rupee’s worth. This was revealed by a global online survey conducted by the Nielsen Company. Not just Indians, 85 per cent of global consumers ranked ‘Good Value for Money’ as the most important consideration when choosing a grocery store.

exchange4media Mumbai Bureau Jan 10, 2008 6:40 AM

India Finance Summit: ‘Consolidation is the key for Indian financial sector to make a mark globally’

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The face of the Indian financial sector is changing, which is well reflected in the offerings of banks in the country today. The sector is not only offering core-banking solutions to customers, but is also offering services that act as ‘wealth managers’. Experts believe that it is the cutting-edge technology solutions that are helping bankers and fund managers in making optimum use of available opportunities and resources.

Rishi Vora Jan 10, 2008 6:35 AM